Course Details:

The Certificate 4 in Business is designed to equip students with advanced skills in business management and administration. With an emphasis on team effectiveness, project management, and customer service strategies, this course prepares students for leadership roles in the business sector or for higher education, such as a Bachelor’s Degree at Southern Cross University or IBSUniversity.

What You’ll Learn:

  • Developing work priorities and managing business resources
  • Project administration and customer service strategies
  • Preparing financial reports and promoting team effectiveness
  • Organizing meetings and managing workplace diversity

Entry Requirements:

  • Completion of Certificate 3 in Business

The Curriculum:

  1. Make a Presentation
  2. Design and Produce Business Documents
  3. Develop and Use Complex Spreadsheets
  4. Work Effectively with Diversity
  5. Develop Work Priorities
  6. Promote Team Effectiveness
  7. Prepare Financial Reports
  8. Organise Meetings
  9. Administer Projects
  10. Coordinate Business Resources

Coordinate Implementation of Customer Service Strategies